Certified Six Sigma Practitioner
Jackie Lim is a certified and seasoned Six Sigma Practitioner, spending 8 years with GE as a Six Sigma Black Belt and 9 years in the IT industry as an Operations manager, complementing process operations with Six Sigma rigor.
As a Six Sigma Black Belt with GE, Jackie delivered training for Six Sigma, Change Acceleration Process (CAP) and Facilitation Workshops. Jackie has mentored at least 100 Green Belts across Asia Pacific in process improvement, cost out and revenue growth initiatives spanning multiple functions in Sales Operation, Supply Chain Management, Sourcing, Field Engineering and Finance.
After GE, Jackie spent 9 years as a Business Operations Manager, first with Sun Microsystems for 6 years, then with IBM Global Business for another 3 years. The business operations role placed Jackie in a unique position to leverage her Six Sigma process rigor and data analytics to effectively complement the business KPIs she is managing. Jackie brought improvement to a broad-spectrum of processes, from front line sales to bottom line profitability, including demand generation, customer account planning, pipeline-forecasting management, channel distribution management, sales resource allocation, commission compensation, ERP-deployment readiness, business intelligence data-mart implementation and margin improvement.
Jackie is well versed in the English and Malay language. She graduated from the National University of Singapore with a Bachelor of Business Administration (Honours Second Upper with Dean’s List). She also graduated from GE’s prestigious Financial Management Programme (FMP). She is an Accredited Design Thinker.